close all open applications (that is, anything with an icon on the taskbar).ģ. download the Norton Removal Tool, save it to your desktop: Ģ. (No, Symantec Support never say this.) See if the following solves your problems:ġ. This issue has been hard for awhile and its a little boring.Īpplications, (Norton and McAfee) are notorious for not not upgrade (or uninstalling) itself. My Vista is genuine and activated, came with my laptop HP HDX16 1050EE. I downloaded the update Windows Vista SP2 site Web Microsofts (Yes, im still in SP1), thinking it could slove the question, I can not install, when I clicked to install it, it says: 'the form specified for the subject is not one supported or known by the specified trust provider.' Please try again later in a few minutes. » Error code: 80240016, 'Windows update currently installed other updates. Its been a while now that I can't download and update my Windows Vista Home Premium(64-bit), every time I click on install updates, it starts to download the updates, and when its done and the error occurs, code error: 800 B 001, 'Windows has encountered an unknown error' and when when I try again. Unable to update Windows Vista, Error code: 800B 001, 'Windows has encountered an unknown error.

Code 80072efe windows vista